FAQ

hotel

While we love our fur-friends, pets are not allowed at Hemlock Neversink. We will have our resident goats for when you need to squeeze in an animal therapy session.
Check in is at 3pm and check out is at 12pm. There are many activities to do if you decide to arrive early. Let us know your plan and we can help you plan accordingly.
Hemlock Neversink is 16 & up.
Hemlock Neversink's Administrative Resort Fee allows us to provide our staff with fair and stable wages. This 18% fee will be added at the conclusion of your stay and is only applied onto the per person room pricing of your stay.
All reservations require an advance credit card deposit of 50% of your total stay at the time of booking. The remaining balance is due 7 days prior to check-in and will be charged to the card on file unless other payment arrangements have been made.
For cancellations made at less than 7 days prior to 3pm(EST) on the day of your scheduled arrival date, your advance deposit will be forfeited. This cancellation policy also extends to changes in your arrival or departure date that lead to a shorter stay. Please note that refunds will not be issued for late arrivals or early departures.
Yes, we have charging stations.

spa

Yes, we are now taking reservations for those that are looking to only have a spa treatment. For reservations, please call us at 845-985-1183 or email us at spa@hemlockneversink.com.
Yes, we encourage you to take time for yourself to restore your body and mind, even just for the day. Our 1-Day Reset package includes a welcome gift tote, spa credit of $230, daily smoothie/coffee, lunch at Bittersweet & property access. To reserve, please contact spa@hemlockneversink.com. $300/per person. We have a special staycation offer for Sullivan County locals, too.

restaurant

Yes! Lunch and dinner is available for outside guests. Call 845-985-1183 to make your reservation.
Yes, we have a nice wine list and mocktails that can have added alcohol when asked at Bittersweet.
We can accommodate most of the dietary restrictions/requirements with advance notice.
While we are a plant-forward restaurant, we are not a vegan establishment. We offer meat from our local farmers, fish and dairy products. We can accommodate dietary restrictions and needs. Please send us any dietary restrictions at the time of booking.