Our Terms & Conditions

Booking deposits & payments

All reservations require an advance credit card deposit of 50% of your total stay at the time of booking. The remaining balance is due 7 days prior to check-in and will be charged to the card on file unless other payment arrangements have been made.

Cancellation and Refund

For cancellations made at less than 7 days prior to 3pm(EST) on the day of your scheduled arrival date, your advance deposit will be forfeited. This cancellation policy also extends to changes in your arrival or departure date that lead to a shorter stay. Please note that refunds will not be issued for late arrivals or early departures.

gRATUITY & FEES

An 18% Resort Fee is applied to all room reservations, allowing us to offer all our amenities & activities at no additional cost. This includes your goat visits & hikes, all group movement and yoga classes, our arts & craft and other recreational activities and access to all of the spa facilities throughout your stay.  Most importantly, it allows us to provide our staff with fair and stable wages and no additional gratuities will be necessary or expected. Any add-on spa services, private activities, food packages and alcoholic beverages will automatically add the service charge and applicable tax to the quoted price. 

Privacy Policy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.

Intellectual Property

All content on our website, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use our content without our written permission.